1MIS Manager 82824 82510 88934 933184

During theyear, InQuira increased its software license transactions with globalorganizations in the telecommunications, financial services, media,hospitality, pharmaceutical, and technology industries. These results continueInQuira's aggressive double-digit growth over 2007, and this momentum hascontributed to the 2008 expansion of InQuira's management team, with executiveadditions in sales, marketing, and most recently the appointment of a newchief financial officer.InQuira continued to win innovation awards in 2008, and also saw evidence ofthe benefit of its technology with the recognition of several InQuiracustomers for their customer service excellence. Three of InQuira's customerswere recognized by the Association of Support Professionals' (ASP) Ten BestWeb Support Sites for 2008. Mentor Graphics, McAfee, and Juniper Networks wereincluded in ASP's 2008 top ten, after a rigorous review process examining 25different performance metrics, including usability, design, knowledgebaseimplementation, interactive features, use of technology, customer experience,and overall strategy."Across all the areas of customer service and support technology, one areathat can have the biggest and fastest impact to operational costs is knowledgemanagement, so it is no surprise that a solution like InQuira's is having suchsuccess," said John Ragsdale, Vice President of Technology Research, SSPA."Knowledge solutions prove to be very strategic in a down economy asbusinesses need to push low value inquiries to the web, empower more customersto serve themselves and increase collaboration, confidence, and customerloyalty."As further evidence to InQuira's 2008 momentum, the company announced astrategic partnership with Oracle in September, integrating its knowledgemanagement capabilities with Oracle's E-Support application to provide abest-in-class experience for consumers.

In a year of continued consolidationand failure for many small technology companies, InQuira's results demonstrateclear leadership in the enterprise knowledge market. With continuedinnovations in social collaboration and globalized knowledge, InQuira'sgame-changing technology is now part of the strategic CRM offering for theworld's largest enterprise software company."We had strong business momentum going into the fourth quarter, and weexperienced our best quarter in company history," said Mike Murphy, CEO ofInQuira. "Despite the trying economic climate, we are seeing increasedinvestment in knowledge software by forward thinking companies who realize thebusiness opportunity associated with improving customer loyalty and retention.The customer is the top priority, and our solution has proven to be crucial inimproving the overall customer experience. Our consistent growth serves asproof that InQuira represents a very strategic technology that can helpbusinesses through these economic challenges."About InQuiraInQuira, Inc. provides software applications for web self-service,collaboration, knowledge management, and agent-assisted support built from acommon technology platform that makes it possible for companies to provide aconsistent customer service experience across web, phone, and communitychannels. Featuring tight integration of search, content management,discussion forums, and analytics, the InQuira platform ensures companies canauthor and harvest knowledge, make it accessible to the right people at theright time, and measure its effectiveness at resolving customer problems.Blue-chip customers include Nokia, 3M, Juniper Networks, RBS, Pitney Bowes,SprintNextel, and ETrade.

The company is headquartered in San Bruno, Calif.and can be reached at 1 (650) 246-5000 or via the Web at , Inc.Christopher Hall of InQuira, Inc., 1-603-673-0464, ; orShannon Walsh of Bateman Group, 1-415-503-1818, ext. 27,, for InQuira, Inc.. IT Workers Say Updating Skills is Top Priority for 2009NEW YORK, Jan. 21 /PRNewswire/ Technology professionals are seeing a spikein salary increases despite a recessionary economy, according to the 2008-09Annual Salary Survey from Dice, the leading career site for technology andengineering professionals.Gathering the responses of more than 19,000technology workers between August and November 2008, Dice tracked a 4.6percent increase in average pay from the previous year to $78,035.The top worries for technology professionals in 2009 are keeping skills up todate (22 percent), job elimination (20 percent), lower salary increases (14percent), cancelled projects (12 percent) and increased workload due to staffcuts (10 percent).Supporting this theme, Dice reports a 67 percent increasein the number of new resumes posted to its site in the fourth quarter (yearover year).Given that the majority of technology professionals who utilizeDice are currently employed, such "passive job hunting" indicates greateranxiety about the job market.Still, individuals with specific training and capabilities received outsizedraises in 2008: for example, Security Analysts saw increases of 8.4 percent,Software Engineers were up 7 percent, and Applications Developers enjoyed 6.6percent raises."That average tech salaries are rising even as the economy falls reveals howmuch has changed since the dot-com days," said Tom Silver, SVP & CMO, at Dice. "Today many technology professionals are seen as core assets where they work. As they enhance their skills, they'll need to align those efforts with themarket's shifting demands.However, over the long-term, updating andbroadening one's skill set is the key to continued salary gains."Additional findings of the survey include: In major technology centers, IT salaries are up 5.8 percent in NewYork,3.8 percent in Chicago, 3.6 percent in both Silicon Valley andWashington, D.C., and just 0.4 percent in Dallas/Fort Worth.By metropolitan area, smaller, less traditional tech markets such asCharlotte saw the biggest salary increases, up 14.7 percent to$81,426,followed by St. Respondents were invited to participate in the survey through a notificationon the Dice home page, and registered job seekers were sent an emailinvitation.A cookie methodology was used to ensure that there was noduplication of responses between or within the various sample groups, andduplicate responses from a single email address were removed.Table 1: Technology SalariesPreviousYear2005-06 2006-07 2007-08 2008-09 Change- - - -U.S.

Average$69,700 $73,308 $74,570 $78,0354.6By Industry:Bank / Financial / Insurance$76,092 $82,504 $82,961 $87,2575.2Computer Software $74,730 $77,582 $79,756 $84,0945.4Telecommunications$72,430 $78,003 $77,312 $81,0064.8Medical / Pharmaceutical $71,714 $72,717 $74,689 $79,9287.0Government / Defense$69,078 $75,086 $77,187 $79,8433.4Manufacturing $66,732 $71,878 $73,470 $77,8646.0Internet Services $65,426 $71,854 $71,538 $77,8198.8Computer Hardware $66,462 $69,987 $70,740 $77,3879.4Retail / Mail Order / E-Commerce $55,909 $63,830 $66,782 $68,3942.4By Job Title:IT Management$102,326$106,272$107,830$111,9983.9Project Manager $93,009 $96,475$101,292$103,4242.1MIS Manager $82,824 $82,510 $88,934 $93,3184.9Software Engineer $78,807 $83,524 $84,122 $90,0317.0Database Administrator$81,301 $85,441 $85,092 $89,7425.5Developer: Systems$72,732 $78,476 $88,361 $87,211 -1.3Security Analyst$74,837 $79,411 $80,052 $86,7788.4Business Analyst$77,158 $82,288 $84,101 $85,9332.2Developer: Applications $73,636 $78,037 $79,421 $84,6726.6Developer: Database $73,768 $79,911 $83,163 $84,1761.2Developer: Client/Server$75,941 $74,602 $78,173 $78,5600.5Programmer/Analyst$65,174 $69,757 $71,623 $74,8514.5Technical Writer$68,125 $73,094 $73,133 $73,7620.9Network Engineer$65,122 $67,202 $68,391 $72,4966.0Systems Administrator$63,698 $64,917 $66,388 $70,3075.9Metropolitan Area (by largest annual increase):Charlotte n/a n/a $70,985 $81,426 14.7St. Worth$71,494 $74,656 $76,560 $76,8360.4Houston $68,358 $71,526 $72,733 $75,1993.4Miami n/a n/a $69,149 $74,4487.7Kansas City n/a n/a $71,149 $73,6473.5Detroit $64,154 $67,080 $67,271 $73,3279.0 Excluding metropolitan areas that were provided under the largestannual increase designation.Table 2:Top 10 Average Salaries for Popular Skills and Experience 2008-09 -ABAP - Advanced Business Application Programming$106,975ETL - Extract, Transform & Load $102,364Business Intelligence $101,585Informatica $101,337ERP - Enterprise Resource Planning $99,332Data Warehouse $99,323SOAP - Simple Object Access Protocol $98,826Korn Shell $98,517JBoss$98,111ITIL - Information Technology Infrastructure Library $97,863Table 3:For 2009, what is the biggest concern you have aboutyour careerKeeping Skills Up-to-Date / Being Valuable to Employer 22Position Elimination 20Lower Salary Increases / Lower Billing Rates 14Cancelled Projects / Fewer Projects12Increased Workload (due to staff cuts) 10Increased Outsourcing 7Position Relocation 3No Concerns at this Time 12About DiceDice is the leading career site for technology and engineering professionals.With an 18-year track record of meeting the ever-changing needs of technologyprofessionals, companies and recruiters, our specialty focus and exposure tohighly skilled professional communities enable employers to reachhard-to-find, experienced and qualified technology and engineering candidates.Dice Holdings, Inc. (NYSE: DHX) is the parent company of Dice, the leadingcareer site for technology and engineering professionals ();eFinancialCareers, the leading global career site network for jobs and careermanagement for investment banking, asset management and securitiesprofessionals (); ClearanceJobs, the premier securejob board focused exclusively on candidates with active or current U.S.Government security clearances (); JobsintheMoney, theleading targeted career site for accounting and finance professionals in theUnited States (); and Targeted Job Fairs, the premierproducer of career fairs and open houses for technology and engineering,accounting and finance, and security-cleared candidates nationwide().For more information:Dice Holdings, Inc.Jennifer Bewley,- or -Makovsky CompanyDavid Rosen, Kona Luseni, SOURCEDiceJennifer Bewley, Dice Holdings, Inc. 1-515-313-2086,, or David Rosen, 1-212-508-9690,, or Kona Luseni, 1-212-508-9684, ,both of Makovsky Company, for Dice. Solar Energy Systems and Big Sue, LLC Unveil NYC's First Commercial NetMetered Solar PV SystemNew York City's renewable energy future looks bright as Con Edison gives fullsupport to pioneering effortNEW YORK, Jan. The 40 kW DC PV systemis most notable for its size and ability to send unused power back to theelectrical network grid operated by Consolidated Edison of New York (ConEdison). "To our knowledge, this is the largest commercial net-metered PVsystem located on a network grid in the United States.It sets a precedentfor future solar installations in New York City and around the country, whereutility interconnectivity issues have plagued the installation of commercialPV systems on network grids," said Solar Energy Systems President and CEODavid Buckner, of his company's design and installation.In keeping with the State's mission to diversify New Yorkers' energy use andpromote renewable energy technologies, Governor David A.